Where Local Law Sets the Boundary
Where you can open an account, and whether you can use it, is decided by your local law rather than by our lobby. We serve eligible regions and we ask you to check the rules that apply where you live before you register. When a region
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is not eligible, sign-up says so up front instead of letting you send money and find out later. The same condition runs through every wallet route. bKash, Nagad, Rocket, Upay and bank transfer all have to move from an account in your own name, and the
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name on that wallet has to match the name you registered with us. That match is exactly what we check when a withdrawal is processed. A transfer sent from a friend's bKash number will not clear, and we would rather you knew that now than at
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payout stage. Age and identity conditions sit alongside it. You need to be old enough under the law of your own country and you need to be the person named on the account. One account per person, no shared logins with family or friends, no transfers
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on someone else's behalf. Terms move when payment rails or local rules move. New wording goes up on this page, and the version published here is the one that applies from that point on. Players in Dhaka read the same text as everyone else, on mobile
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or on web. If a clause is unclear, ask before you deposit. We answer policy questions in English through the channels below and we quote the exact clause rather than summarize it from memory.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.